Systems Engineer, Devops

Prowess Consulting in Bellevue, WA

  • Industry: Information Technology - System Engineer And Technician
  • Type: Full Time
  • Compensation: $117,810.00 - 164,280.00 / Year*
position filled
SmartDeploy, a software company specializing in IT management, is looking for a Senior Systems Engineer to provide technical direction that will help drive and deliver new features into the product. As an engineer, you will work closely with our product management, development, and test teams to create product specifications and ensure successful product implementation for new features. This position will also require the ability to debug technical issues and unwind customer reported problems. The ideal candidate will be well versed in common IT management scenarios including operating system deployment, server configuration, database maintenance and networking. In addition, the candidate must be detail-oriented, a team player and have a natural curiosity to ask the next question when presented with a difficult or unfamiliar scenario. Problem solving and troubleshooting skills are key for the role as well as initiative and resourcefulness to effectively deliver solutions.

Duties and Responsibilities:
  • Providing technical direction, work with a product team to resolve complex technical issues such as client/server connect or failures with SmartDeploy product usage.
  • Quickly develop product specific knowledge to become a subject matter expert with SmartDeploy.
  • Work with the development team to create new features for the SmartDeploy application and debug current feathers.
  • Documentation of process to support the creation of new features and problem reporting for remediation.
  • Investigate, reproduce and come up with a recommended fix issues, or the exact place in code that it breaks then work with the development team for remediation.
  • Occasional tier 3 (virtual) customer facing support.
Required Qualifications:
  • 5 years of Windows Operating System IT management/deployment experience.
  • Understanding of Windows Operating Systems internals, including driver PnP, Sysprep, WMI, etc.
  • Previous cloud computing experience (Azure, AWS, etc.) or administration of Office 365.
  • Strong organizational skills and an ability to communicate with both technical and non-technical audiences.
  • Previous experience with a software development team in an engineering, test or DevOps role is a plus.
  • C# or similar development experience a plus.
We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing.

About SmartDeploy

SmartDeploy, an affiliated company of Prowess Consulting, is the recognized leader in providing IT systems management solutions that reduce the time, cost, and complexity of managing Windows clients and servers. By using the patented technologies and advanced architecture offered in SmartDeploy software, IT administrators and managers across all industries can take full advantage of the most flexible, efficient, and reliable approaches available to simplify business-critical Windows IT management functions. The companys growing ecosystem of channel partners rely on SmartDeploy to grow business and maximize productivity through high quality, reliable solutions that their customers demand. SmartDeploy is a private company based in Seattle, WA. For more information, visit

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Associated topics: infrastructure, ip, maintain, maintenance, network, satellite, server, system specialist, system technician, technician

* Estimated salary


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