• Modis
  • Seattle, WA
  • Customer Service/Call Center
  • Full-Time
  • 612 Lee St

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We are seeking a Mid-Senior Level Help Desk Tier 23 Technician for our premier client located in Seattle, Washington. This Technician will perform troubleshooting and identification of problems relating to PC s, devices, network and business applications. Experience with a ticketing System such as Servicenow is a big plus! Excellent Customer Service skills are a must. A minimum 3-5 years of experience in a Help Desk SupportHelp DeskService Desk, or similar role will be necessary. This is a full time, direct hire position with extremely competitive salary and benefits. Our client offers 100 employer paid benefits for you! The company culture here is exciting and very compelling! They encourage career growth and take excellent care of their employees! This position is located in Seattle and will require you to work onsite. Our client is moving quickly so if you are interested please apply right away! Qualifications and Experience Minimum 3-5 years of experience in a Business Technology SupportHelp DeskService Desk, or similar role Ability to multi-task and prioritize multiple projects as business needs change. Understanding of basic networking fundamentals Highly organized and self-motivated Passion for teamwork and problem solving Be familiar with and capable of supporting and troubleshooting common business technologies, particularly Microsoft products. Deliver excellent customer service onsite and via the telephoneremote applications. Effectively manage time and resources Basic familiarity with AV equipment Must be well spoken, organized, detailed-orientated, dependable and flexible MDFIDF experience such as cable patchingpunching, access points, hardware replacement, UPS, vendor onsite coordination, circuit support
Associated topics: assistance, information technology analyst, pc, support, support specialist, technical support, technical support specialist, technician, technician i, technician iv

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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