Entry-level IT Support (Relocation Provided)

General Dynamics Information Technology in Redmond, WA

  • Industry: Information Technology - IT Help Desk/Technical Support
  • Type: Full Time
  • Compensation: $61,610.00 - 92,550.00 / Year*
position filled
Requisition Type: Pipeline

GDIT is looking for an Entry Level Systems Administer that holds TS/SCI with Poly clearance for a position located in Redmond, WA. GDIT has partnered with Microsoft in support of Microsoft s OneGov Operations Center Support (OCS) that provides end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of three teams: Livesite, Network Management, and Customer Reported Incidents. These teams span across various product groups, including Azure, Active Directory (AAD), and Office365 .The services will be operated from two Microsoft OCS's in Redmond, WA and Reston, VA, with the penultimate goal of supporting all US Government environments from the same OCS.

GDIT will fund relocation expenses for those wishing to relocate to the area.

Essential Job Functions:

  • Demonstrated experience diagnosing/debugging faults in complex services or distributed systems
  • Working knowledge of enterprise network gear including routers, switches, and load balancers.
  • Working knowledge of enterprise routing protocols and IP subnetting
  • Experience using common diagnostic tools like Netmon, WinDBG and Wireshark
  • Experience with PowerShell, SQL, and Python scripting
  • Able to diagnose and mitigate faults

Required Qualifications:

Strong college hire or 1-2 years of experience in service operations

  • Holds active TS/SCI with Poly as defined by Clearance Requirements section
  • Experience diagnosing/debugging faults in complex online services
  • Must be open to shift work as 24/7 support is needed


We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Requirements:

Associated topics: client support, desk, edi, excel, help desk, information technology help desk, msword, system support, technical support, troubleshoot

* Estimated salary

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