Customer Service Representative

Continuum in Lacey, WA

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled
NOW HIRING - Customer Service Representative in Lacey - APPLY TODAY! Continuum Global Solutions is a leading customer care provider for companies worldwide. Our customers rely on our peoples? experience to deliver superior service across multiple contact channels. From voice, to chat, from social media, to email ? our people deliver solutions. Ready to talk? Continuum provides competitive wages and comprehensive benefits for you and your family. We have a casual and fun work environment and provide proper training and opportunities for professional advancement. What you need to have: ? 18 years or older ? High school diploma or GED ? Basic computer skills ? Excellent customer service skills, including 6 months of experience in providing customer service either via phone or in person ? Desire to help customers solve problems ? Professional positive attitude and courteous telephone etiquette ? Flexibility to work different shifts What you?ll get: ? Competitive hourly rate + Overtime + Incentive Pay ? Paid training ? Paid time off benefits ? Health insurance benefits (medical, dental, vision) ? 401(k) with company match ? Company paid life insurance coverage ? Opportunity for rapid advancement What you?ll do: ? Talk to customers to understand their needs ? Research and resolve customer problems by navigating through multiple computer applications with speed and accuracy ? Provide customers with information about additional products and services ? Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Continuum Global Solutions or one of its subsidiaries may request such accommodation(s) by sending an e-mail. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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