Business Analyst III

Apex Systems in Seattle, WA

  • Industry: Financial Services - Banking/Investment/Finance - Financial Analyst/Examiner
  • Type: Full Time
  • Compensation: $85,860.00 - 133,540.00 / Year*
Business Analyst lll Contract 9 Months Seattle Job Description Are you passionate about solving business challenges at a global scale? Selling Partner Support is looking for an experienced Business Analyst to join our team and unlock insights which take our business to the next level. How can we optimize headcount planning processes to deliver the best experience for our end customers (sellers, vendors, brand owners) and production employees? How can we leverage Machine Learning (ML) models to predict key planning inputs such as average handle time, incoming contact volume, employee attrition, etc.? How can we optimize day-to-day staffing by leveraging intra-day data on multiple key headcount planning inputs? The answers to these questions and others like them are core to helping Amazon's Marketplace business in many ways, including delivering best-in-the-class seller, vendor, brand owner, and employee experience. Our cross-functional team works closely with various stakeholders worldwide such as Finance, Operations, Regional Capacity Planners, Hiring and Training to help them make data-driven business decisions. The ideal candidate will work closely with Economists, Data Scientists, and the Global Planning team in prototyping and maintaining ML and headcount planning models for predicting various headcount variables. The BA will procure new data, ensure the integrity of existing data streams, and perform advanced ad-hoc statistical analyses for leadership. We are looking for a passionate, hard-working, and talented BA who has experience building mission critical, high volume analytics solutions that customers love Responsibilities bull Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs. bull Partner with planningoperationsbusiness teams to consult, develop and implement key performance indicators (KPIs), automated reportingprocess solutions, and process improvements to meet business needs. bull Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. bull Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks. bull Participate in strategic and tactical planning discussions. bull Excellent writing skills, to create artifacts easily digestible by business and tech partners. REQUIRED SKILLS bull BABS degree from top institution in Business, Statistics, Economics, Operations Research, Finance, Mathematics or related field. bull 3+ years of professional experience in operations, statistics, headcount capacity planning, finance, or program project management. bull Proficiency in Excel (including VBA, Pivot Tables, array functions, Power Pivots, etc.) and Advanced SQL. bull Proven track record working with large cross-functional teams and independently executing deliverables. bull Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams. bull Experience in developing and managing SOPs (Standard Operating Procedures). bull Highly organized and able to complete a high volume of tasks and projects with little to no guidance and tight deadlines. bull Core Program and Project Management skills (regular updates, Program flashes, data audits, review meetings, process audits). PREFERRED SKILLS bull MBA or Master's degree from top institution in Predictive Analytics, Business, Statistics, Economics, Mathematics or related field. bull Professional experience in forecasting or demand and supply planning. bull Programming experience in R or Python. bull Experience in leadership and people management. Typical task breakdown and rhythm 80-85 of the job is done in Excel processing modeling changes for our planning headcount model We also use a User-Interface in-house tools. To use it you submit Excel files in .CSV format They do need to have strong skills in excel. SUMIF, and other complex formulas WE need someone who has SQL knowledge Chance for flex hours or remote There is flexibility with work hours but the team is on a 7-4pm schedule and matching this or as close to it as possible would be ideal. There is not flexibility with working from home unless there's HM approval. Chance for extension later up to 11 months. No potential conversion at this time. Leadership Principle (have 1) Ownership, Bias for Action, Dive Deep - we need someone who is very action oriented, self-directed, can manage a large number of tasks at the same time, who know when to ask for help and get clarity. Years of experience required 3+ years of professional experience in operations, statistics, and headcount capacity planning, finance, or program project management. bull Proven track record working with large cross-functional teams and independently executing deliverables. bull Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams. bull Experience in developing and managing SOPs (Standard Operating Procedures). bull Highly organized and able to complete a high volume of tasks and projects with little to no guidance and tight deadlines. bull Core Program and Project Management skills (regular updates, Program flashes, data audits, review meetings, process audits). Degrees or certifications required BABS degree from top institution in Business, Statistics, Economics, Operations Research, Finance, Mathematics or related field. Disqualifiers None specifically - I do look at time in role and would prefer to see candidates who have committed to previous positions. Best vs. average Has experience in a larger corporate environment doing headcount planning. Individuals who have been in Business Analyst, Capacity Planning, or coordinating a number of different tasks, with in a short amount of time. If there were previously managing a program, this skillset could translate as well (we can teach the capacity planning). Performance indicators Measured by how quickly they are delivering on the tasks that need to be completed. How accurate are the tasks? If you are interested, please send resume to jhuynhapexsystems.com EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservicesapexsystemsinc.com or 844-###-####.PandoLogic. Category: Marketing & Biz Dev, Keywords: Business Analyst
Associated topics: analysis, bi, business analytic, examiner, financial analyst, financial reporting analyst, investment banking, market, regulation, valuation analyst

* Estimated salary


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