Senior Technical Writer - AWS identity

Employment Type

: Full-Time


: Information Technology

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Want to help customers control and secure access to some of the most sensitive data on the cloud? AWS Identity team builds the secure identity, access, and resource management foundation for customers to scale in the AWS Cloud.
As part of this mission, we are looking for a Sr. Technical Writer to raise the bar on documentation that we provide for AWS developers to enable appropriate access controls across all their AWS environments. As a Sr. Technical Writer you'll work directly with internal software development teams, technical product managers, and UX teams to build documentation library developers rely on. In this role, you will own internal documentation that helps AWS service developers to interact with identity and access systems within AWS.
We have huge passion for process improvements and customer obsession. A successful candidate will continuously improve existing documentation based on user feedback and team roadmaps.
Key responsibilities:
* Produce conceptual, how-to, and API reference documentation for complex authentication and authorization technologies for AWS developers
* Define content strategy and determine priorities for writing projects
* Independently follow designs and standards to develop and deliver documentation
* Demonstrate accuracy, discoverability, relevance, usability, organization, and quality in written documentation
* Influence content and product strategy by proactively identifying opportunities or problems with the API design, CX, and UX
* Provide partner teams with timely status updates and content metricsBasic Qualifications
* A minimum of 5 years as a technical writer in a relevant field
* Experience with designing and delivering developer documentation
* Strong written and verbal communication skills
* Experience with XML-based publishing systems
* Experience with JSON documents
* Experience writing API reference documentation
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Associated topics: content, document, documentation, documentation specialist, excel, file, msword, ms office, technical writer, technical writing

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