Field Support Representative

Aerotek in Seattle, WA

  • Industry: Customer Service/Call Center - Help Desk
  • Type: Full Time
position filled

Job Summary

This position will be floating around to different mailroom locations on a large Seattle E-Commerce campus. They will be covering the different locations on a needed basis as employees may be taking time off or there is a sudden spike in work volume from a location.

? Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures.
? Assists in the training of new and existing employees.
? Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor.
? Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor.
? Orders paper, toner and other supplies as directed by Site Manager or Supervisor.

In the absence of on-site personnel, may perform any of, but is not limited to the following duties:
? Processes all incoming and outgoing mail.
? Performs other mail-room functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations.
? Filing and labeling of documents and other materials for storage and retrieval.
? Shipping and Receiving, including the movement of boxes and or equipment.
? Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and off-site.
? Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
? Performs basic troubleshooting on all equipment.
? Assists in the coordinating of work assignments to meet specific deadlines and service deliverables.
? Manage all aspects of the center in the absence of the Site Manager or Supervisor.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Associated topics: deskside, help, information technology analyst, service, support, systems administrator, technical, technical support specialist, technician i, technician ii

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